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Meet The Team

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Partner, Chief Executive Officer

Barrett Ramsay

Barrett is the CEO of Upscale Amenity Solutions, where he is focused on scaling the company with precision while protecting the quality and relationships that define the brand. Since taking over in 2024, he has led strong growth while intentionally keeping the organization lean and client-focused.

 

During his eight years at Rimes Technologies, supporting leading hedge funds and asset managers, Barrett saw how growth and complexity can challenge a company’s ability to stay closely aligned with its core values. That experience inspired him to build and lead a company of his own—one where trust, accountability, and integrity remain central to every decision.

 

He majored in Political Economy at Trinity College and earned the CFA Certificate in Sustainable Investing. At Upscale Amenity Solutions, Barrett is committed to ensuring growth strengthens—never compromises—long-term partnerships built on trust and integrity.

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Partner, Chief Client Officer

Derick Buffum, MBA

Derick serves as Chief Client Officer at Upscale Amenity Solutions, leveraging his proven track record in high-net-worth client services, strategic financing, and building long-term relationships to drive client acquisition, satisfaction, and growth for the company's luxury micro smart markets and bespoke amenity solutions in upscale residential, hospitality, and commercial properties.

 

He currently serves as VP of Yacht Financing at Grasshopper Bank, where he leads underwriting and portfolio management for yacht loans.

 

Derick graduated from Trinity College where he was a member of the squash team, winning two division 1 national championships during his tenure. He also holds an MBA from the Boston College Carroll School of Management. 

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Partner, Head of Sales and Outreach

Kyle DeSisto

Kyle serves as Head of Sales and Outreach at Upscale Amenity Solutions, where he leads client acquisition and strategic partnerships to grow our portfolio of luxury micro smart markets and bespoke amenity solutions.

 

A Bates College graduate and four-year member of the men’s tennis team, Kyle brings the discipline, resilience, and competitive drive of collegiate athletics into his sales leadership. More importantly, he brings a relationship-first approach—taking the time to ask thoughtful questions, understand each property’s unique character, and ensure every solution aligns with its aesthetic, operational goals, and resident experience.

 

His blend of persistence, preparation, and genuine connection helps Upscale Amenity Solutions build lasting partnerships and scale with intention.

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Head of Media and Content Strategy

John Eidson

John is a Partner at Beantown Media Ventures (BMV), a Boston-based PR and content marketing agency serving B2B tech and high-growth companies, where he leads brand, media, and content strategy.

 

He is also the original founder of Upscale Amenity Solutions and now serves as Head of Media and Content Strategy.

 

John oversees custom branding across the portfolio, ensuring each amenity experience is thoughtfully tailored to match the unique aesthetic, positioning, and feel of every property. From visual identity to messaging and on-site presentation, he ensures every detail aligns seamlessly with the property's brand and elevates the resident experience.

 

Previously, he held senior communications roles at Fidelity Investments and Racepoint Global, specializing in strategic communications for financial services and technology brands.

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Advisor

Matt Lanchantin, MBA

Matt serves as an Advisor to Upscale Amenity Solutions, bringing expertise in strategic growth, capital formation, and partnership development to support the company’s expansion in luxury, tech-enabled amenities for upscale properties.

 

As Head of Corporate Development at Syntis Bio, he leads capital sourcing, strategic partnerships, and portfolio expansion—experience that directly informs Upscale’s long-term growth strategy and disciplined approach to scaling.

 

He previously co-founded Nucleate, a global nonprofit supporting emerging biotech leaders, and has led licensing and M&A initiatives across multiple therapeutic sectors.

 

Matt holds an MBA from the MIT Sloan School of Management and a BS in Chemical and Biological Engineering from Tufts University.

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Advisor

Mike Filbey

Mike started his first company at age 18 and at 25 he co-founded ButcherBox, where he led marketing.

While at ButcherBox, Mike oversaw customer acquisition, retention, and brand.

 

He led the company's growth from $0 to over $200MM in annual recurring revenue and exited after four years.

 

Drawing on his experience scaling ButcherBox, Mike has helped drive sustainable growth at Upscale Amenity Solutions, applying disciplined customer acquisition strategies, brand positioning, and long-term retention frameworks to build a strong, durable business foundation.

 

Currently, Mike serves as the President of Pepper, a nonprofit organization helping people living in extreme poverty overseas. He also works as a startup mentor, barista, and high school soccer coach in Cohasset, MA.

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Advisor

Brandon Busuito, MD, MBA, MPA

Brandon serves as a strategic advisor to Upscale Amenity Solutions, where he provides insight on scaling data-driven technologies, operational analytics and efficient capital management.

 

He is a practicing physician with the Harvard Medical Faculty Physicians Group, and holds graduate business degrees from MIT and Harvard, where he focused on technology, policy and healthcare innovation.

 

Brandon is also an engineer and entrepreneur, having founded public health data platform CoVerified and other ventures.  

 

He brings a seasoned interdisciplinary approach to growth enablement at Upscale Amenity Solutions.

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Advisor

Nick Covaleski, PhD

Nick is an advisor to Upscale Amenity Solutions, where he offers strategic guidance on AI ethics and philosophical approaches to scaling intelligent technologies in real-world systems.

 

He earned his PhD in Religious Studies from Boston University, holds an MTS from Harvard Divinity School and an MBE from Harvard Medical School, and has taught bioethics at Harvard Medical School as well as religious studies and writing at Boston University.

 

Nick currently serves as a Director at the Center for the Enhancement of Learning and Teaching at Tufts University and is the author of Frontiers in American Religion: Myth, Technology, and the Making of a Pioneering People.

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